Privacy policy

Lake Lounge Lugano is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit an inquiry.

1. Data Collected

We may collect the following personal data:
   •    Name, email address, and phone number (via contact form or email)
   •    Preferred booking date and event-related information
   •    Technical data (IP address, browser type, time zone) via cookies or analytics tools

2. Purpose of Data Collection

We use your data for:
   •    Responding to booking requests
   •    Communicating with you about services and availability
   •    Internal record-keeping and service optimization

3. Third-Party Services

We may use trusted third-party tools (e.g. web hosting, analytics) that may process your data under strict confidentiality and security terms.

4. Data Retention

Your data is retained only as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.

5. Your Rights

You have the right to:
   •    Access, correct, or delete your personal data
   •    Request information about data usage
   •    Withdraw your consent at any time

To exercise your rights, contact us at: contact@lakeloungelugano.ch

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